Terms & Conditions

Our Services

Our Services are not intended for distribution in jurisdictions where such use would be contrary to law. Users who access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws. The Services are not tailored for HIPAA, FISMA, or GLBA-regulated interactions.

Intellectual Property Rights

We own or are licensed to use all intellectual property in our Services — including source code, designs, text, graphics, trademarks, and logos ("Content" and "Marks"). Content is provided for your personal, non-commercial use only.

Subject to these Terms, we grant you a non-exclusive, non-transferable, revocable licence to access the Services and download content for personal use. Any other use requires our prior written permission.

Your submissions: By sending us feedback, suggestions, or other content, you assign us all intellectual property rights in that submission. We may use it for any lawful purpose without compensation to you.

Contributions: By posting Contributions, you grant us a worldwide, irrevocable, royalty-free licence to use, reproduce, distribute, and adapt your content across any media. You are solely responsible for your Contributions and warrant they do not infringe third-party rights.

User Representations

By using the Services, you represent and warrant that: (1) registration information is true and accurate; (2) you have legal capacity to agree to these Terms; (3) you are not a minor, or have parental permission; (4) you will not access the Services through bots or automated means; (5) you will not use the Services for illegal or unauthorised purposes.

User Registration

You must keep your password confidential and are responsible for all activity under your account. We reserve the right to remove or change usernames we deem inappropriate.

Purchases & Payment

We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, and Google Pay. All payments are in British pounds. You agree to provide accurate, current payment information and authorise us to charge your payment method for all purchases. We reserve the right to refuse or limit any order.

Subscriptions

Billing & renewal. Subscriptions renew automatically on a monthly basis unless cancelled. You consent to recurring charges without prior approval for each cycle.

Cancellation. Cancel anytime from your account settings. Cancellation takes effect at the end of the current billing period.

Fee changes. We may change subscription fees and will communicate changes in accordance with applicable law.

Software

Any software included in our Services is provided "AS IS" without warranty. If accompanied by a EULA, those terms govern. Otherwise, we grant a non-exclusive, revocable licence for use with our Services only. You may not reproduce or redistribute the software except as permitted by the applicable licence.

Prohibited Activities

You may not use the Services for any purpose other than for which they are made available. Prohibited activities include:

• Scraping or systematically extracting data without written permission
• Attempting to circumvent security or access controls
• Uploading viruses, malware, or disruptive code
• Impersonating other users or persons
• Using automated scripts, bots, or data mining tools
• Uploading false, misleading, or inaccurate asset information
• Attempting to manipulate market prices through false data
• Using the Services for money laundering, tax evasion, or any illegal activity
• Sharing account credentials with third parties
• Competing with us using our Services or Content
• Harassing, threatening, or abusing other users or our team

User Generated Contributions

When you post Contributions, you represent and warrant that: they are original or you hold all necessary rights; they are not false, misleading, illegal, harassing, obscene, or discriminatory; they do not infringe any third-party intellectual property, privacy, or publicity rights; and they comply with these Terms.

Any violation may result in termination or suspension of your access to the Services.

Contribution Licence

By posting Contributions, you grant us an unrestricted, worldwide, irrevocable, royalty-free licence to host, use, reproduce, distribute, adapt, and sublicence your Contributions in any media or format. You waive all moral rights in your Contributions. You retain ownership of your content — we assert no ownership over it.

Mobile Application Licence

We grant you a revocable, non-exclusive, non-transferable licence to install and use the App on devices you own or control, solely in accordance with these Terms. You may not decompile, reverse-engineer, modify, or distribute the App, or use it to build a competing product.

Apple & Android. Your use is also subject to the applicable App Distributor's terms of service. App Distributors are third-party beneficiaries of this licence. We are responsible for maintenance and support, not the App Distributors.

Third-Party Sign-In Services

We offer sign-in via Sign in with Apple and Google Sign In. By using these services you agree to the applicable third-party terms:

• Apple Media Services Terms and Conditions
• Google Terms of Service

We are not responsible for the practices of Apple or Google. See our Privacy Policy — Sign in with Apple & Google for details of what data we receive and how we use it.

Account responsibility

You are responsible for maintaining the security of the Apple ID or Google account linked to your TrackVest account. If you lose access to that Apple ID or Google account, you may lose access to TrackVest. We strongly recommend also setting an email and password on your account as a backup authentication method.

Account deletion

You may delete your TrackVest account at any time from the app's Settings → Delete Account. Upon deletion, your personal data will be permanently anonymised or erased within 30 days in accordance with our Privacy Policy. This action is irreversible. Revoking third-party sign-in access (Apple/Google) alone does not delete your TrackVest account.

Third-Party Websites and Content

Our Services may contain links to third-party websites and content we do not control. We are not responsible for the accuracy, opinions, reliability, or privacy practices of third-party sites. Accessing third-party content is at your own risk and is governed by those parties' own terms, not ours.

Services Management

We reserve the right — without obligation — to monitor the Services for violations, take appropriate legal action, restrict or remove Contributions, and otherwise manage the Services to protect our rights and ensure proper functioning.

Privacy Policy

We care about data privacy. Please review our Privacy Policy, which is incorporated into these Terms. By using the Services, you agree to its terms. The Services are hosted in the Netherlands and United States — continued use constitutes consent to data transfer to those countries.

Copyright Infringements

If you believe material on our Services infringes your copyright, notify us immediately at support@trackvest.app. Note that under applicable law, making a false infringement claim may expose you to liability.

Term and Termination

These Terms remain in effect while you use our Services. We reserve the right to deny access, suspend, or terminate your account at any time and for any reason, without notice or liability. If your account is terminated, you may not re-register under any name. We may pursue civil, criminal, or injunctive remedies where appropriate.

Modifications and Interruptions

We may change, suspend, or discontinue the Services at any time without notice. We are not liable for any resulting loss or inconvenience. We do not guarantee the Services will be available at all times.

Governing Law

These Terms are governed by the laws of the United Kingdom. If you are an EU consumer, you retain the protections afforded by the mandatory provisions of your country of residence. Both parties agree to submit to the non-exclusive jurisdiction of the courts of England.

Dispute Resolution

Informal negotiation. Before initiating arbitration, parties agree to attempt to resolve disputes informally for at least 30 days via written notice.

Binding arbitration. Unresolved disputes shall be determined by a single arbitrator under the rules of the European Court of Arbitration, seated in England, conducted in English, and governed by English law.

Restrictions. All arbitration is limited to individual disputes — no class actions, collective proceedings, or representative claims.

Exceptions. Disputes involving intellectual property rights, theft, invasion of privacy, or injunctive relief are not subject to arbitration.

Corrections

We reserve the right to correct any errors, inaccuracies, or omissions in our Services at any time without prior notice.

Disclaimer

The Services are provided on an "as-is" and "as-available" basis. To the fullest extent permitted by law, we disclaim all warranties — express or implied — including merchantability, fitness for a particular purpose, and non-infringement. We are not liable for errors, personal injury, unauthorised access to our servers, service interruptions, bugs, or any content posted via the Services.

Limitations of Liability

In no event will we, our directors, employees, or agents be liable for any indirect, consequential, incidental, special, or punitive damages — including lost profits or data — arising from your use of the Services. Our aggregate liability is limited to the amount you paid us in the six months preceding the claim. Some jurisdictions do not allow these limitations — if they apply to you, some or all of the above may not apply.

Indemnification

You agree to defend, indemnify, and hold us harmless from any loss, claim, liability, or demand (including legal fees) arising from: your Contributions, use of the Services, breach of these Terms, violation of third-party rights, or any harmful act toward other users. We reserve the right to assume control of our own defence at your expense.

User Data

We maintain certain data you transmit to the Services for operational purposes. While we perform routine backups, you are solely responsible for all data you transmit. We have no liability for any loss or corruption of user data.

Electronic Communications

By using the Services, you consent to receive electronic communications and agree that all agreements, notices, and disclosures we provide electronically satisfy legal requirements for written communication. You waive any requirements for original signatures or non-electronic records.

California Users and Residents

If a complaint is not satisfactorily resolved, California residents may contact the Complaint Assistance Unit of the Division of Consumer Services, California Department of Consumer Affairs, at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by phone at (800) 952-5210.

Miscellaneous

These Terms constitute the entire agreement between you and us. Our failure to enforce any right is not a waiver. If any provision is found unlawful, the remaining provisions remain in full effect. No joint venture, partnership, or agency relationship is created by these Terms. We may assign our rights and obligations at any time.

Market Price Estimates and Data Disclaimer

Market price estimates, valuations, and performance data provided by TrackVest are for informational and tracking purposes only. Price data is aggregated from third-party sources and public marketplaces. We make no warranties regarding its accuracy, completeness, timeliness, or reliability. Actual market values may vary significantly.

TrackVest is not a financial advisor, investment platform, or marketplace. Users should conduct independent research and consult qualified professionals before making any financial or purchasing decisions. We are not liable for any losses, damages, or opportunity costs arising from reliance on our data.

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