Support

Need help? We're here for you.

Contact Us

For support inquiries, email us at:

support@trackvest.app

We typically respond within 24 hours.

Frequently Asked Questions

How do I add an asset?

Tap the "+" button on the home screen, select the asset type (watch or sneaker), and fill in the details. You can add photos and purchase information.

Where do prices come from?

We source watch prices from Chrono24 and sneaker prices from StockX. Prices are updated regularly but may not be real-time.

How do price alerts work?

Set a target price for any asset. When the market price reaches your target, you'll receive a push notification.

Can I delete my account?

Yes. Go to Settings → Account → Delete Account. This will permanently delete all your data.

Is my data secure?

Yes. We use industry-standard encryption and secure cloud storage (Supabase). Your data is private and never shared.

Can I export my data?

This feature is coming soon. Contact support if you need your data exported.

Why is pricing data different from what I see online?

Prices can vary by condition, location, and seller. Our data represents market averages and may not match specific listings.

Report a Bug

Found a bug? Please email us with:

  • Device model (iPhone 15, Pixel 8, etc.)
  • App version
  • Steps to reproduce
  • Screenshots if possible

Feature Requests

Have an idea for a new feature? We'd love to hear it! Email your suggestions to support@trackvest.app

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